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Support

We’re here to help you get value from AdoptIQ.

Email support: connect@sgbp.tech — we aim to respond within 2 business days.

Getting started

See the documentation for install steps, scheduling the nightly snapshot, and assigning permission sets.

Common questions

Why is the dashboard empty right after install? AdoptIQ snapshots run nightly, after Salesforce’s own Lightning Usage batch. Login-based activity appears immediately; usage-page metrics populate from the next snapshot.

Which editions are supported? Enterprise, Unlimited, Performance and Developer — the app uses standard Lightning Usage objects, which are available in those editions.

Does any data leave my org? No. AdoptIQ is 100% native with zero external callouts. See our security statement.

Contact

connect@sgbp.tech.